CANCELLATION POLICY
I know that life can get busy, but the way this program works, is you need to SHOW UP!
Set yourself a reminder - or two - and make sure to block this time out.
This is IMPORTANT WORK we are doing together. Your health depends on it.
Prospective Clients:
I offer a free first appointment so we can get to know each other and see if we are the right fit.
Just because it is free, does not make it optional.
I clear my schedule for YOU.
If your circumstances change, and you cannot attend, you can reschedule, giving me 24 hours notice, via the confirmation email sent to you.
I allow 1 complimentary reschedule.
If you need to cancel, please do so with 24 hours notice, via the confirmation email.
If you do not show up to the appointment without prior notification you will not be offered a second free consultation, however, I will still be happy to help you.
You can go to my booking page and schedule an Initial Consultation. This service is $75.
Already a client?
If you cannot attend an appointment, please respectfully give me 24 hrs notice and reschedule for the NEXT DAY. For your success on this program, please do not leave it till the next week.
If you fail to show for your appointment without previous rescheduling, your time with me will be counted as an attended session.
Although I will do everything in my power to be on time, every time, I reserve the right to reschedule your appointments with 48hrs notice. Should I not provide you with this notice, I shall add an extra session to your account at no charge.
Lateness:
If you are late to your appointment, your session will end at the time specified for that session.
If I am late to an appointment, I will provide you with twice as many extra minutes, either at the end of your session (if you are available) or at a specified time convenient to you.
I thank you for your understanding. By accepting an appointment with me, you agree to my cancellation and lateness policy.